Retail industry constitutes about 31% of world Gross Domestic Product (GDP) and is valued at about $25,000 billion. The industry in itself is highly mature and competitive in nature. Customer experience in retail has become more important than ever, and retailers are trying to differentiate themselves in whatever way possible. Artificial Intelligence (AI) in the retail sector has been driven mostly by Amazon in the past few years. AI is going to gain more importance for retailers in the coming years, as more and more transactions are becoming AI-oriented.
Quale Infotech has been working with leading retailers in the Asia-Pacific (APAC) region to define their AI strategy, and helping them stay ahead of their competitors. Robotic Process Automation (RPA) deployments for retailers, in tandem with AI, ensures cost reduction to improve profitability as they gain more market share.
