Over the last 20 years, Shared Services Centers have seen tremendous growth. Latest research predicts that this market will not be slowing down, and it would keep growing at a rate of 15-20% over the next 3 years. While there is more tendency towards setting up in-house Shared Services Centers, there is also a jump seen in hybrid models. Hybrid models include both – collaboration, and total outsourcing to third-party Business Process Outsourcing companies.
The growth in this space is being attributed to digital technologies and Robotic Process Automation (RPA). Quale Infotech has been implementing RPA across various business functions in an organization, like Procure to Pay (P2P), Record to Report (R2R), Human Resources (HR). In addition, data analytics services are becoming a game-changer for organizations that are looking to predict the future trends.
