product selection available for shoppers at the right time
Overview
Retail industry is highly depended on the right product selection, and availability of the product at the right time and place. It has become critical to digitize merchandising to have the right product selection for the right market. Artificial Intelligence (AI) technologies helps merchandisers make the right decisions on product selection for the right market. Machine Learning and analytics are able to predict the demand for products in a region, and influence pushing of products in others.
Logistics operations plays a critical role for Retail companies to ensure low stock maintenance and just-in-time delivery to local stores. Large retail players can take the advantage of scale purchasing and at the same time ensure local availability of products. Intelligent automation with the help of AI and Robotic Process Automation (RPA) is playing an integral role in streamlining logistics for the retail industry.
Success Story: Invoice Processing
For a leading Middle East based retailer, invoice processing is a key problem due to hundreds of formats and then extracting the data for entering in their ERP system. The variability and the frequency of changes of the formats makes this task even more tedious, repetitive, and prone to delays and errors.
Quale Infotech developed a solution to automatically extract information from invoices, and processing it in their ERP system, by applying Optical Character Recognition (OCR), AI/ML and Robotic Process Automation (RPA), with over 99% accuracy in invoice processing.

Features and Benefits
Enhance Customer Experience
Automate customer services operations to enhance your customer experience.
Improved Procurement and Logistics
AI for improving your supply chain to reduce costs and ensure availability of products.
Improve Cross-Sale Opportunities
Push add-on or alternate products with the help of analytics and artificial intelligence.
Improve Organization Efficiency
Intelligent automation helps provide improved accuracy for tasks and improved productivity for business units.
Analytics for Decision Making
Get deep insights from your customer data using analytics to help in planning for the future.
Reduce Cost of Operations
Intelligent automations helps reduce repetitive backend tasks and thus reduce cost of operations.