The insurance industry is seeing a complete transformation; moving from a personalized agent-based approach to online aggregators. Online sales and immediate policy issuance is the new way to operate, with data and algorithms playing key role in the business. The changes happening in the industry have been at a dramatic pace, and the way the industry looks now is completely different from what it was 5 years back.
Expansion into new geographies and envisioning new products is the new normal. Insurers need to adopt Digital quickly to flourish in this hyper-competitive and hyper-growth environment. Quale Infotech has worked with leading global insurers to automate their operations with the help of Robotic Process Automation (RPA) and to bring Artificial Intelligence (AI) to improve on customer experiences and better decision making.
